Privacy policy

Ottawa Painting Stars operates this website. It is a small business site with one purpose: to let people request a consultation for painting work in Ottawa. This page explains what happens to the information you send through it.

What the form collects

The consultation form asks for your name, your email address and your phone number. It also asks for optional details about the project: the type of work, the area of the city, your preferred timeline, a budget range and a free text description. The page you sent the form from is recorded with it, so we know which service or neighbourhood prompted your enquiry.

We collect this information for one reason: to reply to your enquiry, discuss the project and arrange a walkthrough. We do not sell it, and we do not share it with third parties for marketing.

Where it is stored

Form submissions are stored in a private database used only to manage enquiries, and they are also sent to us by email so that nothing is missed. Access is limited to the people who reply to enquiries. The site itself is served over a secure connection.

How long it is kept

Enquiries are kept while the project is being discussed and for a reasonable period afterwards in case you return to the work. If a project does not proceed, the record is of no further use and can be removed on request.

Requesting deletion

You can ask us to delete your information at any time. Write to info@ottawapaintingstars.com with the email address or phone number you used, and ask for it to be removed. We will confirm when it has been deleted. You can also ask what we hold about you, and we will tell you.

Google Analytics

This site uses Google Analytics to understand how pages are found and which ones are useful. Google Analytics sets cookies in your browser and records information such as the pages you visit, the approximate city you are in, the device and browser you used and how you arrived at the site. The data is aggregated and is not used to identify you personally, and it is not combined with the details you submit through the consultation form.

You can refuse analytics cookies through your browser settings, and Google offers a browser add-on that stops its analytics scripts from recording your visits. Blocking analytics does not affect your ability to use the site or send a consultation request.

Links to other sites

This site does not link out to third party services for the purpose of collecting information. Email links open your own email program, and what you send is governed by your email provider.

Changes to this policy

If the way this site handles information changes, this page will be updated and the date at the top will change. Questions about anything on this page can be sent to info@ottawapaintingstars.com.